Privacy Policy
Introduction
At Xenlivoz S.A. (hereinafter "Xenlivoz", "we" or "the company"), we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our real estate crowdlending platform.
Information we collect
We collect different types of information to provide you with our services:
- Identification data: full name, ID or tax identification number, date of birth, nationality.
- Contact data: email address, phone number, postal address.
- Financial data: banking information necessary to process investments and profit distribution.
- Browsing data: IP address, browser type, pages visited, time spent.
- Verification data: documentation required to comply with anti-money laundering regulations.
Use of information
We use your personal information to:
- Manage your account and process your investments in real estate projects.
- Communicate with you about the status of your investments and new opportunities.
- Comply with legal and regulatory obligations established by the CNV and UIF.
- Improve our services and personalize your experience on the platform.
- Prevent fraud and ensure transaction security.
Data sharing
We do not sell your personal information. We may share data with:
- Regulatory entities (CNV, UIF, AFIP) when legally required.
- Service providers who assist us in operating the platform.
- Participating real estate developers, to the extent necessary for investment management.
- Judicial authorities when there is a valid legal order.
Data protection
We implement technical and organizational security measures to protect your information, including data encryption, firewalls, restricted access, and periodic security audits.
Your rights
In accordance with Personal Data Protection Law No. 25,326, you have the right to:
- Access your personal data stored in our database.
- Request the rectification of incorrect or incomplete data.
- Request the deletion of your data when it is no longer necessary.
- Object to the processing of your data for specific purposes.
Contact
To exercise your rights or make inquiries about this policy, you can contact us at: privacy@xenlivoz.com or at our address: Av. Corrientes 1234, Floor 8, Buenos Aires City.